Shipping policy

Shipping Policy

Fast, Reliable Shipping

At PUDDY BAG, we’re committed to getting your order to you safely and efficiently. We carefully process and package every order so it’s ready for its journey to you.

 Processing & Delivery

  • Order Processing: 1–3 business days
  • Estimated Delivery: 5–10 business days
  • Tracking: A tracking number will be provided once your order has been shipped.

Please note that delivery times are estimated and may vary depending on your location, carrier, customs processing, weather conditions, and other circumstances outside our control.

 International Shipping

We ship to selected locations worldwide. International deliveries may occasionally take longer due to customs clearance, local carrier delays, or regional disruptions.

Any customs duties, taxes, or import fees that may apply are the responsibility of the customer unless otherwise stated at checkout.

 
     Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email containing your tracking information.

Tracking information may take a little time to become active after the package enters the carrier’s network. If tracking appears unchanged for a short period, this does not necessarily mean your order is not moving.

Delivery Delays

While we work with reliable shipping partners, unexpected delays can sometimes occur due to:

  • Severe weather
  • Carrier volume or capacity
  • Customs clearance
  • Public holidays
  • Regional disruptions
  • Incorrect or incomplete shipping addresses

If your order is delayed, please allow a little additional time for the carrier to complete delivery.      
       Need Help?

If you have questions about your order or shipping, please contact our customer support team. We’re always happy to help.

Thank you for choosing PUDDY BAG.